Missing a medical appointment is rarely about not wanting to go. It is about not having a way to get there. Royalty Medical Transportation provides scheduled rides to medical appointments across Greater Houston, so that getting there stops being the difficult part.
We drive people to appointments seven days a week, around the clock, and we build in time for traffic and parking so you arrive before you are due rather than after. Our driver comes to your door, helps you into the vehicle, and takes you inside to reception rather than leaving you at the entrance.
We are a private pay service covering Houston, Sugar Land, Katy, Pearland, League City and Galveston. Every driver is CPR and First Aid certified, and a family member or caregiver is welcome to ride along at no extra charge.
Dialysis runs on a fixed schedule two or three times a week and missing a session is not an option. We set up standing recurring trips so the same ride is booked for every session without you calling each time. Because treatment often leaves people weak and unsteady, the driver helps you back into your home at the end, not just to the curb. Riders travelling with us more than two or three times a week receive a discounted rate.
Cardiology, oncology, nephrology, wound care, orthopedics, pain management. These are often the appointments furthest from home and hardest to reach, frequently inside the Texas Medical Center where parking alone can defeat a family member trying to help.
MRI, CT, X-ray and ultrasound appointments, including the ones scheduled at inconvenient hours because that was the only slot available.
Therapy only works if you attend consistently, and consistency is exactly what a transport problem destroys. Recurring bookings keep the schedule steady.
Long sessions that leave people drained. Call when you are finished and the driver comes back for you, or ask the driver to wait.
Colonoscopy, endoscopy, cataract surgery, dental sedation and other outpatient procedures usually will not release you unless someone is there to take you home. A rideshare driver cannot help a patient who is groggy or unsteady get from the door to the car and safely inside at the other end. We can.
Primary care, dental, vision, podiatry, hearing. The appointments people quietly stop attending when transport becomes difficult, and the ones that turn into bigger problems later.
Giving up driving is hard, and the part that stings is not the car. It is having to ask. Adult children take time off work, neighbours get called, and eventually people simply stop going.
A regular booked ride puts that back in your own hands. You are not asking a favour, you are not waiting on anyone's schedule, and you are not sitting at a bus stop in August. Residents of senior and assisted living communities ride with us regularly, and family members are welcome to arrange the booking on someone's behalf.
If you attend the same appointment every week, you should not have to book it every week. Tell us the schedule and we set it up as a standing recurring trip. The ride is booked, the driver knows the route and your preferences, and riders travelling more than two or three times a week get a discounted rate on those bookings.
We run three levels. If you are not sure, call and describe the situation and we will tell you honestly which one fits.
| Service | Right for you if |
|---|---|
| Ambulatory | The rider can walk to the vehicle and sit in a normal seat, perhaps with a cane, walker or a steadying arm. |
| Wheelchair | The rider uses a wheelchair. All types including bariatric, power chairs and scooters. |
| Stretcher | The rider cannot sit upright and needs to travel lying down, with a driver and an attendant. |
Important: we are a non-emergency service. If someone is having a medical emergency, call 911.
Around 72 hours ahead is the sweet spot, because every pickup time is still available and you can choose the one that fits your appointment rather than working around what is left. Same day bookings are welcome too, so call regardless.
Find quick answers to common questions about our recurring appointment and healthcare scheduling services.
Yes. Standing recurring trips are one of the things we do most. Tell us the schedule once and the rides are booked from then on, at a discounted rate for riders travelling more than two or three times a week.
Yes, and it is one of our most common destinations. We allow time for traffic and parking, and take you inside rather than dropping you at the entrance.
Yes. Many outpatient procedures will not discharge a patient without someone there to take them home, and we can help where a rideshare cannot.
No. We are a private pay service, so you book directly with us and pay us directly. There is no approval process and no waiting on a broker.
Yes, and many of our riders do exactly that. Family members are also welcome to book on her behalf and to ride along at no extra charge.
If you would like. There is a waiting fee of $45 per hour. Most riders simply call when they are finished and the driver returns.
It is never a problem, and it happens constantly. Ring us when you are done and the driver comes back. Provided you are travelling home between 6am and 6pm, that return leg is already covered by your round trip.
Yes, at no extra charge. We encourage it, especially on a first trip.
If you know the appointment three days out, book it then and you will get your pick of pickup times. Later is still fine, including the same morning, so never assume it is too late to call.
Yes. We cover Sugar Land, Katy, Pearland, League City and Galveston, and we handle long distance medical trips out of the area as well.
Yes. Saturdays, Sundays and public holidays are ordinary working days for us, and the phone is answered at any hour.
We accommodate all types, including bariatric wheelchairs, power chairs and mobility scooters. You stay in your own chair for the trip.
We price each journey rather than publishing a rate that would not fit your trip. Distance, the service you need and the timing all matter. You will have the figure before you commit.
Have questions or need a ride? We’re here 24/7 to help with bookings, quotes, or special requests. Reach out today and let us take care of your transportation needs.
Providing safe, reliable, and compassionate medical transportation across Houston
Serving Houston, Sugar Land, Katy, Pearland, League City and Galveston.
We are a non-emergency service. If someone is having a medical emergency, call 911.
ⓒ Royalty Medical Transportation