Testimonials

Check out the positive experiences shared by our customers on Google, showcasing the quality of our service.
If you've had a great experience, click below to write a review and let others know your thoughts.

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Steven Burtzel

My wife and I have been in Houston from Austin since September. In April 2025 d...

My wife and I have been in Houston from Austin since September. In April 2025 due to my wife Medical condition we had to have a wheelchair transportation service to get from an apartment to the Dr. office. Our first ride was with EZZ Transportation services. It was horrible, unclean vans, the driver was so disrespectful to us in the car. He talked very loudly on the phone shouting at someone the whole time. We switched to Royality the next trip. I have taken 3 rides with Royality and their drives are always respectful and their vans are very clean. Highly recommend Royality. Have not used any other service, but why Happy with Royality! 5 Stars PLUS

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Joie Haviland

Great driver. Very helpful

Great driver. Very helpful

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Rondel Allen

Excellent service, prompt pickup and return.Don ( the driver)was courteous and p...

Excellent service, prompt pickup and return.Don ( the driver)was courteous and polite. I was able to ride along with the passenger and observe Don’s safety protocols and driving skills, all excellent !! I would highly recommend this service to anyone who has the need.

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landstar cargotrac

We had Jackson has our driver with Royalty -very professional & polite. Jack...

We had Jackson has our driver with Royalty -very professional & polite. Jackson arrived on time to take me to my appointment & came back to take me home from my appointment on time. I would recommend Royalty Medical Transportation to anyone who is need of a medical ride.

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Allie Kat

Absolutely 5-star service! The ride was prompt, professional, and incredibly smo...

Absolutely 5-star service! The ride was prompt, professional, and incredibly smooth. Jackson went above and beyond to ensure everything was comfortable and stress-free. Couldn’t have asked for a better experience!

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Mahima Parappurath

Jackson was so kind and made my transportation feel smooth and comfortable!

Jackson was so kind and made my transportation feel smooth and comfortable!

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Jude Joby

My ride was really smooth and safe, jackson was really reliable and made sure we...

My ride was really smooth and safe, jackson was really reliable and made sure we were comfortable and on time. Would definitely recommend!!!

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Sanjan

Very good sigma Jackson

Very good sigma Jackson

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Stephanie Marin

I had a wonderful experience with my medical transport today. My driver Jackson ...

I had a wonderful experience with my medical transport today. My driver Jackson was punctual, professional, and incredibly kind. He made sure my mom and I were comfortable throughout the ride and even helped us in and out of the vehicle with care and patience. It’s clear he truly cares about his passengers. We felt safe and well taken care of the entire time. Highly recommend!

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Chandini Sai Meghana Marthi

Jackson was very kind and helpful. He came on time and made sure everything went...

Jackson was very kind and helpful. He came on time and made sure everything went well. I had a great experience with Royalty Medical Transportation.

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sribha marthi

Very much satisfied with the service my parents received! The service was not on...

Very much satisfied with the service my parents received! The service was not only professional and dependable, but also very reasonably priced compared to other options. We’re grateful for the care and attention Jackson showed, and we’ll definitely be using his services again.

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David Marin

Great transportation, arrived on time. Jackson was great, highly recommend.

Great transportation, arrived on time. Jackson was great, highly recommend.

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Sravani Marthi

Jackson was a very friendly driver! He made sure we got there safe and on time. ...

Jackson was a very friendly driver! He made sure we got there safe and on time. Made our experience so much more easier.

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Stebin Samuel

Always great doing business with them!

Always great doing business with them!

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Elton Mannil

Very impressed with the quality of the service, and affordable pricing. Everythi...

Very impressed with the quality of the service, and affordable pricing. Everything was done professionally.

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Patricia Taylor

My driver was courteous, prompt and very helpful. I could not have asked for a ...

My driver was courteous, prompt and very helpful. I could not have asked for a better experience. I have used many different transportation services in the Houston area with my husband who is in a wheelchair and Royalty is by far the very best.

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Johnson Millil

Fantastic experience! Great customer service from Jackson. Looking forward to mo...

Fantastic experience! Great customer service from Jackson. Looking forward to more trips in the future.

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Jasmin Justine

I had a great experience with Royalty Medical Transportation. Jackson was kind, ...

I had a great experience with Royalty Medical Transportation. Jackson was kind, professional, and made sure everything went well.

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Deion J

Had a chance to work with Jackson Millil and he has done such a great job. Reall...

Had a chance to work with Jackson Millil and he has done such a great job. Really recommend it.

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Karen Robertson

I am pleased with the service my mother received from the gentlemen who provided...

I am pleased with the service my mother received from the gentlemen who provided rides yesterday. They were on time, kind , and courteous. Communication was good at set-up too. The price was considerably more reasonable than similar services. Professional from start to finish.

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Melissa Mitchell

Wonderful experience! I highly recommend.

Wonderful experience! I highly recommend.

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Kendall Farley

Fantastic driver, punctual, pleasant, helpful, clean vehicle. Easy booking. Will...

Fantastic driver, punctual, pleasant, helpful, clean vehicle. Easy booking. Will definitely use again to transport my mother.

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Kim Peters

We have used other transportation companies. Royalty was on time. Mom didn't hav...

We have used other transportation companies. Royalty was on time. Mom didn't have to sit and wait at the dr's office after her appointment. They are worth the money. I will keep using them.

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Angeline Morgan

Royalty has transported my dad on two separate occasions with two different driv...

Royalty has transported my dad on two separate occasions with two different drivers. On both occasions they were punctual, courtesy and went the extra mile to make it easy on my dad and myself. Highly recommend their service.

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Daniela Flores

Highly recommended and very professional.

Highly recommended and very professional.

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Jeffry Saban

Royalty medical transportation had the best quality of service. They were very i...

Royalty medical transportation had the best quality of service. They were very informative, very punctual, and affordable.

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Susanna Yohannan (Suzy)

The van was very clean, extremely professional staff and drivers are punctual. R...

The van was very clean, extremely professional staff and drivers are punctual. Reliable service 10/10 would recommend!

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Linda Driskill

Having a professional transportation service with staff who know how to lift a w...

Having a professional transportation service with staff who know how to lift a wheelchair bound large person safely down steps and into a van made our trips to the radiation facility less stressful. We had managed this process ourselves the first time and could judge keenly the difference Royalty made in our trips. Thank you!

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Stephen Hufford

This is a great company with a great fleet of drivers. We have used them a few t...

This is a great company with a great fleet of drivers. We have used them a few times now and they will be our go to for our transport needs.

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Diamonique Nicoleau

Very accommodating. Prompt and on time. Will continue to use their service

Very accommodating. Prompt and on time. Will continue to use their service

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Janice McNatt

Great service, on time, smooth ride, curtious and helpful driver, I highly recom...

Great service, on time, smooth ride, curtious and helpful driver, I highly recommend for any type of medical transportation.

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Lisa Lovesorganic

Our first time to use this company and we had a wonderful experience. The pick u...

Our first time to use this company and we had a wonderful experience. The pick up and drop off were timely, efficient and effortless. We cannot say enough about the driver, Don. He was very professional and courteous. We will definitely use this company again.

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Patricia Meaney

Excellent care in transporting my husband to our home from rehab. Polite, carin...

Excellent care in transporting my husband to our home from rehab. Polite, caring and prompt. Takes another worry off my list of caring for my husband

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Chase Nelson

Don was excellent in getting me to my appointment. He made sure I was secure and...

Don was excellent in getting me to my appointment. He made sure I was secure and safe while getting me to the appointment on time. He kept exact time frames for all pickups. Would ànd will recommend.

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Zach Nelson

The ride was nice and convenient. The van was clean. Our driver Don was very nic...

The ride was nice and convenient. The van was clean. Our driver Don was very nice and he got us to our destinations safely. Would recommend to anyone.

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Frank Becerra

Royalty Medical Transportation stands out as a reliable and compassionate choice...

Royalty Medical Transportation stands out as a reliable and compassionate choice for non-emergency medical transport. Whether you’re a patient, caregiver, or healthcare professional, you can trust them to provide safe and comfortable transportation. they understand the importance of timely transportation for medical appointments. Their drivers arrive promptly, ensuring patients never miss their scheduled visits. They treat patients with respect and kindness throughout the journey.

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Khalifa Z

Hundred dollars for less than 10 minutes trip for wheelchair Van

Hundred dollars for less than 10 minutes trip for wheelchair Van

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Marie

Service is top notch 👌🏼

Service is top notch 👌🏼

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RL

Excellent service, I strongly recommend

Excellent service, I strongly recommend

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Pablo Gomez

Reliable and professional service.

Reliable and professional service.

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Nagga Tello

Fast, Friendly service, highly recommended!!

Fast, Friendly service, highly recommended!!

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Niklas

Fast and Friendly service!!

Fast and Friendly service!!

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Giigi Mari3

Highly Recommend!

Highly Recommend!

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Theresa Attwell

Outstanding service!! Driver was on time, conscientious, kind, and safe. Highly...

Outstanding service!! Driver was on time, conscientious, kind, and safe. Highly recommend!!

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Phyllis Leverich

Excellent service. Right on time and very accommodating to our schedule changes....

Excellent service. Right on time and very accommodating to our schedule changes. Highly recommend.

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Rose Lewis

They are very professional , took time to answer all questions I had. Driver ver...

They are very professional , took time to answer all questions I had. Driver very professional, friendly, and a great driver. Very gentleman assisted me in and out of car. Very neatly dressed and well groomed, conversation made me forget my medical issues!!

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Hui Zhang

Punctual, good driving skills, perfect service, worth choosing again if you have...

Punctual, good driving skills, perfect service, worth choosing again if you have similar needs! Thank you to the contact person and driver for the excellent service!

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amari king

Had a wonderful experience. Smooth pickup and drop off. Highly recommend!!!!!

Had a wonderful experience. Smooth pickup and drop off. Highly recommend!!!!!

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Linda Talley

I can’t thank you enough for the safe rides to our appointments. Our drivers a...

I can’t thank you enough for the safe rides to our appointments. Our drivers are friendly, caring and make sure we are loaded safely for our ride. I highly recommend them!

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Linda LaFargue

It’s no surprise that Royalty Medical Transportation has all 5 Star reviews! T...

It’s no surprise that Royalty Medical Transportation has all 5 Star reviews! They are top notch in the service they provide! From my first phone call inquiring about their service, to booking the ride, to the actual ride itself and then the follow up after, they were professional, knowledgeable and, most importantly, very kind and courteous. Also, a shout out to the awesome young man who sat and waited for me (per my procedure requirements). He was very polite and kind, fun to talk to and good company to have. If you are in need of medical transportation please give Royalty a call, you will be glad you did.

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Henry McGinnis

Took time to explain how their service worked, made appointment for transport. ...

Took time to explain how their service worked, made appointment for transport. Driver arrived a few minutes early which indicated to me that being punctual was important. The vehicle was comfortable and suitable for its purpose. I can't emphasize enough that my return trip was just as nice. I have told my family that when we need this type of service again, I plan to use Royalty again. My experience with Royalty was very pleasant from the first contact to the return trip to our home.

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roscoe ferguson

Excellent Service

Excellent Service

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Vasily Ignatyev

Affordable and thoroughly professional.

Affordable and thoroughly professional.

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Kenia Garza

My mom had an important doctor’s appointment, and the drivers were timely in p...

My mom had an important doctor’s appointment, and the drivers were timely in picking us up and dropping us off. Not only that, but the ride was smooth and felt safe. This was something I really appreciated as my mom needs careful care. I am very pleased.

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Maria Kennedy

I’m a repeat customer because they do so well! I trust them with my elderly fa...

I’m a repeat customer because they do so well! I trust them with my elderly family members and they deliver every time! (Pun kinda intended) As a caregiver it’s stressful trying to manage transportation when I am not the expert. Royalty has taken the load off my shoulders.

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Cami Knox-Du Bois.

They came to the rescue! Will DEFINITELY be using them again!!!

They came to the rescue! Will DEFINITELY be using them again!!!

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Irene Carrillo

The Royalty Medical Transportation team were prompt and friendly. What we appre...

The Royalty Medical Transportation team were prompt and friendly. What we appreciated most was the time they took to make sure my mom was able to get in and out of the car safely as well as make sure she was able to get to dialysis. They ...

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Ashhar Akbar

Extremely professional and was able to take my grandpa back and forth to the dia...

Extremely professional and was able to take my grandpa back and forth to the dialysis clinic in a timely manner. Looking forward to using their services again.

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Darshan Patel

I had an excellent experience with Royal Transportation. Needed Medical transpor...

I had an excellent experience with Royal Transportation. Needed Medical transportation for my grandmother, driver was on time, vehicle was clean and had enough space. Don was very polite and provided excellent service. I will be using their services again and I would recommend them to my friend and family.

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Kawika Maszak

I've depended on Royalty Medical Transportation twice now, and both experiences ...

I've depended on Royalty Medical Transportation twice now, and both experiences have been identical. Absolutely fantastic! Superior service from my home in Pearland to the Texas Medical Center. Prompt arrival and return. I wouldn't hesitate to recommend their services. You'll appreciate their professionalism and friendly, caring approach.

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Compliant Clients

We have used Royalty Medical Transport several times and honestly John is amazin...

We have used Royalty Medical Transport several times and honestly John is amazing. Great communication, great time management and always willing to go above and beyond.

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Abel Vayalinkal

The cars are exceptionally clean and the drivers even more pleasant to ride with...

The cars are exceptionally clean and the drivers even more pleasant to ride with. Drivers have always been on time, and respectful.

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M Charlier

Excellent service from the booking to the ride to drop off. John, the owner pers...

Excellent service from the booking to the ride to drop off. John, the owner personally picked me up for a flawless ride home. Will definitely call Royalty in a the future!

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Deborah Griffin

Having gone for a medical procedure where such transport was at the last minute ...

Having gone for a medical procedure where such transport was at the last minute required for my release I had called approx. 10 companies listed on google with 6 out of business...Royalty came through, the driver was very courteous and carefully adjusted the car temp to suit my post-procedure freezing body! Thank you so!

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Deby Glov

This was my first time to use Royalty and it was a royal ride I truly enjoyed! T...

This was my first time to use Royalty and it was a royal ride I truly enjoyed! The van was clean and comfortable and my driver, Dan, was very helpful and gentlemanly. I will definitely use this service again!

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Lejoy George

They had amazing service and are very reliable. I will definitely be using them ...

They had amazing service and are very reliable. I will definitely be using them again soon!

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Justin Thomas

Amazing Service, great drivers and would be definitely using them again!!

Amazing Service, great drivers and would be definitely using them again!!

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Carol Base

Don was on time, friendly, helpful and had an impeccable vehicle! We had an exce...

Don was on time, friendly, helpful and had an impeccable vehicle! We had an excellent experience with this company.

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Lee Ford

I receive 1st class service from this company.I? Was so afraid that it was going...

I receive 1st class service from this company.I? Was so afraid that it was going to be like getting a taxi. But it was more like getting an uber that had medical services. My driver (Don) had great demeanor.

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Luke Daniel

All are brand new vehicle and kept clean. Customer service was also very patient...

All are brand new vehicle and kept clean. Customer service was also very patient and helpful in everything. Will be using them again!

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annamtimm

Great staff, was very professional and punctual with my grandma. Would definitel...

Great staff, was very professional and punctual with my grandma. Would definitely use their service again.

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Nikki Legier

A nice smooth ride,courteous driver. Picked up and dropped on time. A good decen...

A nice smooth ride,courteous driver. Picked up and dropped on time. A good decent price as supposed to some I checked into.

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Kim Wood

Excellent service. On time, very gentle with my mom who broke her back and neede...

Excellent service. On time, very gentle with my mom who broke her back and needed transport from the hospital to home.

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Aleah Foster

I had a great experience with Royalty. The staff was very helpful, professional,...

I had a great experience with Royalty. The staff was very helpful, professional, and respectful every step of the way.

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Allana Bush

Great service! Will definitely use again!!

Great service! Will definitely use again!!

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Roshen Mathew

Great service, friendly driver, and a spotless van. Would definitely recommend!

Great service, friendly driver, and a spotless van. Would definitely recommend!

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Magistra 13

Royalty Transport is very professional. The vehicles which we were in were spotl...

Royalty Transport is very professional. The vehicles which we were in were spotless. The two men who drove us were polite, helpful, and friendly. Actually, so was the man who helped me on the phone. They even helped by pushing my wheelchair in addition to helping my husband who was the one going in for a procedure that day. I was very pleased in our experience with this company and if we need medical transport services again, I am definitely calling Royalty Transport.

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Jill Valdez

Everyone at Royalty is absolutely great! They are skilled with all types of whe...

Everyone at Royalty is absolutely great! They are skilled with all types of wheelchairs and are always friendly, prompt, accomondating, and professional. Their vans are the most comfortable (NOT the common tin can experience at all!). I can't say enough good things about Royalty - HIGHLY RECOMMEND!

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Ryan Estrada

The service is quick and notifies you via text when your ride is coming. Great t...

The service is quick and notifies you via text when your ride is coming. Great transportation for those in wheelchairs and the driver is helpful.

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Shiphrah Odim

Very professional driver

Very professional driver

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Lucy Sharp

I now use royalty Medical transportation for all of my mothers transportation ne...

I now use royalty Medical transportation for all of my mothers transportation needs. She is in a wheelchair. They have always been courteous and careful you while driving. They were only about 10 minutes late once, but I got a call from the office to give me a heads up. They give ample time for delays. So happy I found this transportation company highly recommended

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Aliah P. Pinder

Very professional, cautious and most importantly caring! Definitely would recomm...

Very professional, cautious and most importantly caring! Definitely would recommend their services to anyone

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Deanstanley

Don has been my driver to dialysis for almost three weeks after I feel and broke...

Don has been my driver to dialysis for almost three weeks after I feel and broke my leg and had to use a wheelchair. He is always prompt and courteous. More importantly, he's helpful and dedicated to providing excellant services.

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Robyn Cox

The vans are new and very clean. I always feel safe when riding in a Royal van. ...

The vans are new and very clean. I always feel safe when riding in a Royal van. The drivers are competent and polite yet friendly. The dispatcher will keep you organized. I’ve used Royal as my primary source of transportation for months. Now they’re taking me cross country to Arkansas! I give Royal Medical Transportation five stars! They’re number one in my book!

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Diego Malo

Great service! I'm new to the Houston area and was having trouble getting a proc...

Great service! I'm new to the Houston area and was having trouble getting a procedure done without a family member to pick me up. Luckily, this company signs your discharge papers and takes good care of you to get you home safely.

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Golden Coleman

Great and timely services. The men providing the services were very patient and ...

Great and timely services. The men providing the services were very patient and kind . They treated me with respect and extra care. This 93 year old lady was glad to use this service. Thank you

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BandV Lacy

Super friend, affordable and always has times available ! Will keep using !

Super friend, affordable and always has times available ! Will keep using !

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Suzanne Hanson

Royalty transports clients in a timely matter and provides clients an overall pr...

Royalty transports clients in a timely matter and provides clients an overall professional and friendly experience.

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Sondra Miller

They were on time and professional.

They were on time and professional.

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Tanise Jackson

The service was exceptional. The driver was on time and we arrived at all locati...

The service was exceptional. The driver was on time and we arrived at all locations early or on time . Very pleasant attitude and extremely helpful! I will definitely use the services again!

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Karyn Crow

Great service. Professional and courteous staff. Driver was excellent and very g...

Great service. Professional and courteous staff. Driver was excellent and very gentle with my 80 year old mother. Thank you

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Michelle Valle

This was my first time to use RMT for my mother. I was very impressed with there...

This was my first time to use RMT for my mother. I was very impressed with there professionalism, communication and promptness. Would I recommend them and use them again? Most definitely (little pricy…but they are safe and responsible). Thank you again!

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Blue Marine

Royal medical transportation offers an excellent service . The drivers are very...

Royal medical transportation offers an excellent service . The drivers are very polite and punctual . The rides are smooth and not bumpy

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Sandy H

So thankful they were available to pick up my mom from the hospital. We were lo...

So thankful they were available to pick up my mom from the hospital. We were looking at a 3+ hour wait with other services, and they were there in 15 minutes. Will definitely use again!

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Frankie Oliver

Great Service and the driver was very helpful and on time.

Great Service and the driver was very helpful and on time.

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Christine Georgy

Found this company online for my grandma and they were an excellent choice. Very...

Found this company online for my grandma and they were an excellent choice. Very professional and made the entire process so easy. Will definitely be using them again!!

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Isaiah Shelton

Highly recommend, very reliable services!

Highly recommend, very reliable services!

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Vanessa Gordon

Don John was our driver and displayed exceptional customer service. He was on ti...

Don John was our driver and displayed exceptional customer service. He was on time and very friendly. We will definitely use this company again for wheelchair transport.

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Rene Chatman

My grandfather was recently diagnosed with lung cancer. He needed transportation...

My grandfather was recently diagnosed with lung cancer. He needed transportation to his daily radiation appointments. I found this company on Facebook and decided to give them a try. Not only was the service very affordable, but the driver was wonderful. They were on time and very professional. Thank you all for making this difficult time easier on me and my family. We greatly appreciate it.

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Alyssa Marek

Very helpful over the phone. Answered all of our questions and made the process ...

Very helpful over the phone. Answered all of our questions and made the process of booking the pickup a breeze. Pickup was about 20 minutes later than the scheduled time but they kept in contact to let us know how far away they were. Great service!

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Charles Hunter

A very professional run company ,efficient ,courteous , reliable, patient, and v...

A very professional run company ,efficient ,courteous , reliable, patient, and very clean and comfortable vehicles. No one should settle for less. I highly recommend.

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Betty George

They were on time and was affordable. The van was very clean and they were easy ...

They were on time and was affordable. The van was very clean and they were easy to communicate with. I would recommend them to family and friends in the future.

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Jeffin Jose

Great customer service, they were on time and the van was very clean.

Great customer service, they were on time and the van was very clean.

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Chante Thomas

Highly recommend this transportation service! Clean, professional and punctual w...

Highly recommend this transportation service! Clean, professional and punctual which is rare to find all three these days.

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Jill Wells

Great experience! Lots of communication, friendly and professional.

Great experience! Lots of communication, friendly and professional.

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Jonathan Chang

Great service. Smooth transportation provided.

Great service. Smooth transportation provided.

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Wilson Mathew

Excellent customer service

Excellent customer service

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